Don Pagach, Director of Research for the ERM Initiative at NC State University, interviews Rob Gould, Director, Internal Audit at Harley-Davidson, Inc., about conducting blackswan workshops. Rob discusses the history and reason why Harley-Davidson conducts workshops to think about the number of potential risk issues that may affect the company in the future. Details of how the company prepares participants and how the workshops are conducted is the main focus of the video discussion. Finally, Rob shares his insights and advice for ERM professionals contemplating conducting their own blackswan workshops.

Download video transcript.